The purpose of this policy is to provide clear, detailed guidelines for remote work at WisdmLabs, ensuring professionalism, collaboration, productivity, and alignment with company values in a virtual environment.
Scope: Applies to all WisdmLabs employees (full-time, part-time, contractors, interns, and freelancers)
Work hours & availability:
- Flexible scheduling: Allowed but must align with team and client commitments
- Core collaboration time: 10:00 AM – 6:00 PM IST (mandatory availability) at least 5 hours of overlap time
- Breaks: 30 mins to 1 hour lunch (flexible)
- Availability:
- Google Chat (primary) must be active
- Update status if stepping away (“Lunch – back at 2:30 PM”)
- Keep phone reachable for urgent matters
Etiquette rules:
- Inform teammates if you’ll be offline for more than 60 mins.
- Avoid calling colleagues directly – send a chat first to check availability.
- Respect others’ break times and non-core hour
Communication & collaboration
a) Google Chat / Slack
- Begin with a greeting + name (“Good morning, Rohan”).
- Share full context instead of multiple one-liners.
- Respond within 2 hours; if delayed, acknowledge (“Got this, will reply after my meeting”).
- Use threads to avoid channel clutter.
- Acknowledge with ✅/👍 instead of staying silent.
Etiquette Rules:
- Be concise, avoid overloading with long paragraphs.
- Use a professional tone, avoid sarcasm or harsh words to:
- keeps communication polite and respectful
- avoids confusion from sarcasm or harsh words
- builds trust and stronger relationships
- prevents conflict and hurt feelings
- reflects maturity and professionalism
- Avoid over-tagging; mention only necessary people.
b) Email Etiquette
- Subject line must state purpose (“Leave Request – 5th Sept”).
- Keep structure: Greeting → Request→ Context → Closing.
- Client emails: reply the same day. Internal emails: within 24 hrs.
- Professional sign-off: Name | Role | WisdmLabs.
Rohan
CEO
WisdmLabs
Etiquette Rules:
- Always start with a greeting (Hi [Name]).
- Proofread before sending; avoid typos.
- Avoid ALL CAPS or excessive exclamation marks.
- Use CC sparingly; do not overload unnecessary recipients
c) Meetings (Internal, Client, Events)
Before Meetings:
As a host:
- Send calendar invites with agenda & link
- Share docs/pre-reads in advance
- Test audio/video/screenshare
- Invite only required members
- Send reminder on Google Chat/Slack
As participants:
- Accept/Decline Invitations
- Join calendar invites on time (2-3 mins early).
- Review agenda and come prepared
- Test audio/video beforehand
During Meetings:
As a host:
- Start on time, greet participants
- State agenda, norms, and objectives
- Manage flow: stay on agenda, watch time
- Encourage equal participation
- Recap decisions before closing
As participants:
- Keep camera on (unless exempted).
- Mute when not speaking.
- Use polite phrases:
- “If I may add to that…”
- “I agree with your point, and I’d like to add…”
- “May I suggest…”
- Address people by name.
- Wait for your turn; don’t interrupt.
- Acknowledge when your name is called (“Yes, I’ll take this point”).
- Take notes of your action items.
After Meetings:
As a host:
- Share MoM within 24 hrs (decisions, action items, deadlines)
- Upload/share recordings/slides
- Follow up on key action items
As participants:
- Share action items in writing (chat/email).
- Follow deadlines committed during calls.
Etiquette Rules:
- Never eat or multitask during calls.
- Dress appropriately.
- Internal calls: smart casuals
- Client calls: smart casuals or formal
- No inappropriate attire (vests, sleepwear)
- If late, join quietly and apologize in chat.
d) Events & Activities
- Mandatory unless excused by HR/Manager.
- Camera on wherever possible.
- Participate actively (chat, polls, reactions).
- Acknowledge facilitator when asked questions.
Etiquette Rules:
- Avoid side chats during company-wide events.
- Be supportive (applaud, congratulate, cheer).
- Be respectful in fun games (no teasing/offensive jokes).